Privacy Policy

Welcome to ShopFloorOS ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

By using the application, you agree to the collection and use of information in accordance with this policy.

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register an account.
• Shop Data: All data you enter into the application, including but not limited to work orders, employee names, department configurations, and performance metrics ("Shop Data"). This data is owned by you. We only process it to provide the service.
• Derivative Data: Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Provide and deliver the service, process transactions, and send you related information.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Respond to your comments, questions, and customer service requests.

We use administrative, technical, and physical security measures to help protect your personal information. We utilize Firebase, a Google platform, for our backend services, which provides robust security measures for data storage and authentication. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We do not share, sell, rent, or trade your Shop Data with third parties for their commercial purposes.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services (e.g., Firebase/Google Cloud), and customer service.

If you have questions or comments about this Privacy Policy, please contact us at: ShopFloorOS@gmail.com